Frequently Asked Questions
What makes Dermafirm different from other skincare brands?
Dermafirm is not just an ordinary skincare brand. We are peptide science-based skincare experts with over a decade of expertise in peptide research accumulated in our own laboratories. We've developed proprietary high-purity peptide ingredients that are unavailable from any other brand.
Is Dermafirm suitable for sensitive skin?
Absolutely. We are the undisputed experts in peptide science-based skincare for sensitive skin. Every product is specifically formulated with sensitive skin in mind, ensuring effective results without irritation.
How does your peptide technology work?
Our proprietary peptide technology utilizes high-purity, high-efficacy active ingredients developed in our own laboratories. Through specialized delivery systems, we ensure these peptides are delivered effectively to your skin for maximum benefit.
Will Dermafirm work in the Philippine climate?
Yes. With rigorous and thorough testing in any environment, the power of Dermafirm Peptide Skincare Technology will be proven again through your skin, ensuring it remains healthy and unwavering - even in tropical conditions.
How long will my order take?
Shipping Coverage
We ship nationwide within the Philippines.
Courier
Orders are usually shipped via J&T Express (or an equivalent courier depending on serviceability in your area).
Processing Time of orders
Processing time: 1–2 business days after payment confirmation (excluding Sundays/holidays).
Once your order is shipped, you’ll receive a tracking number via email/SMS.
Delivery Time Estimates (after dispatch)
Delivery timelines vary by location:
Metro Manila: 1–2 days*
Visayas: 3-4 days*
Mindanao: 3-4 days*
Other island destinations: 5–8 days
*These are estimates and may be affected by weather, holidays, and courier capacity.
What payment options do you have?
We offer the following payments options:
• Credit Card
• Gcash
• Paymaya
• QR PH
• COD